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BEGIN:VEVENT
UID:1@bcbafrica.com
DTSTART:20230907T000000Z
DTEND:20230907T000000Z
DTSTAMP:20231205T194402Z
URL:https://bcbafrica.com/events/consumer-insights-session/
SUMMARY:Consumer Insights Session
DESCRIPTION:Join us for a key-insights session hosted by the authors of the
  recent 2023 South Af rican Customer Experience Report. Presented by Amand
 a Reekie\, founder of research company ovatoyou and Charlie Stewart\, CEO 
 of Rogerwilco Digital Agency\, this year’s research combined feedback f 
 rom 2 000 consumers with a survey of 50 business executives to compare the
  consumer perception of customer experience f rom the corporate one. By co
 mbining data\, opinion and actionable insights\, The South Af rican Custom
 er Experience Report is a benchmark piece of research that should be analy
 sed by all professionals looking to improve their organisation’s service
  delivery.
ATTACH;FMTTYPE=image/jpeg:https://bcbafrica.com/wp-content/uploads/2023/12
 /cba.jpg
LOCATION:Cape Town Campus 35 Brickf ield Rd\, Cape Town Campus 35 Brickf ie
 ld Rd\, Woodstock\, Cape Town\, South Africa
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 ield Rd\, Woodstock\, Cape Town\, South Africa;X-APPLE-RADIUS=100;X-TITLE=
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